At Halifax Security, we pride ourselves on the quality and reliability of our commercial and domestic security systems. That’s why countless customers have trusted us with their home security since 1984.
MAINTENANCE & SERVICE
We help thousands of domestic and commercial clients with expert security maintenance.
Dedicated local engineers.
Fantastic response and call-out times.
NSI GOLD Accredited.
24hr Security System Support.
At Halifax Security, we pride ourselves on the quality and reliability of our security systems. That’s why countless customers have trusted us with their home security since 1984.
Our reputation is built on great customer service, this means being available to offer support, advice and maintenance, whenever you need us. Whether you need a commercial or domestic security system service, or you simply have a few questions, our dedicated support team are here to help.
If we cannot solve your query over the phone and a site visit is required, we’ll locate the nearest security maintenance engineer and direct them straight to your property to put things right. With our maintenance packages you can expect your security system to offer years of reliable protection.
We are proud that our servicing and response times meet all industry guidelines.
ANNUAL/BI-ANNUAL MAINTENANCE SERVICE
In order to ensure that your electronic security system will deliver the maximum protection all year around, it is important to have your system checked and tested regularly with most insurance policies specifying that alarm systems are serviced at least once per year.
Halifax Security offer a complete comprehensive maintenance package for all new and existing customers. We service all makes and models of alarm systems, even systems that were installed by other companies.
Servicing is carried out in accordance with current European Standards and regulations.
For service we advise the following:
Every 6 Months (Bi-annual): For all Systems remotely monitored via Redcare or Dualcom and for all systems on Police Response.
Every 12 Months (Annual): For all Audible Only alarm systems or systems with Digital communicator or Speech/GSM Dialler communication.
WHY SHOULD I HAVE MY SYSTEM SERVICED?
Like with any car, PC, or mechanical equipment, if left unchecked and non-maintained over a period of time an alarm system may develop faults and will not be 100% reliable.
How often should I have my alarm system serviced?
In order to keep your alarm systems performance at an optimum, it is recommended that you have your alarm system serviced at least once per year.
What will a service include?
A full detailed test of the Alarm systems functionality and all its associated parts.
A full record of all tests carried out and results from having completed the servicing.
An advisory sheet will be presented to the client if any work needs to be carried out, or parts need replacing.
Deciding not to have your alarm system serviced.
Not having your intruder alarm system serviced may seem okay, and you may find that it operates perfectly well with no false alarms occurring. However when you least expect it, or when you most need it, it may cause you a problem which you have no choice but to resolve, this could prove to be a costly and time consuming exercise.
REQUEST AN NSI GOLD STANDARD MAINTENANCE SERVICE
If you have received an Annual Maintenance Service Reminder, then please feel free to submit an appointment request via the below form. Please state your Customer Reference Number (If you have it!). Alternatively please call us on 0800 328 9146 and we can make your booking over the phone.
If you are new to us, please provide as many details as possible about your system.
If you have any questions or queries or you think that we can help in some way then please do not hesitate to give us a call on 0800 328 9146. Alternatively come and see us, our office hours are 08.00 - 17.00 and our team are always here to help.